Sydney Tech Consultants team in a strategy consultation

Pricing & Costings

Every quote starts with a conversation

We don't publish fixed price lists — because no two businesses are the same. Our process is built around understanding your specific needs first, then providing a transparent, itemised quote with no surprises.

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Our approach

Why we don't publish a price list

IT consulting and technology projects vary enormously in scope, complexity, and the effort required to deliver them well. A business automating a single workflow has very different needs to one migrating an entire infrastructure to the cloud.

Publishing a generic price list would mean either overcharging straightforward work or underquoting complex projects. Neither serves you well. Instead, we invest the time upfront to understand your situation — so the quote you receive is accurate, fair, and built around what you actually need.

No guesswork

Your quote reflects your actual requirements — not an average estimate.

No hidden costs

Everything is itemised and explained before you commit to anything.

Right-sized scope

We only quote for what you need — nothing padded, nothing missed.

Flexible options

Where relevant, we'll present alternative approaches at different investment levels.

The process

From first conversation to confirmed quote

01

Initial Consultation

We start with a no-obligation conversation — in person, over the phone, or via video. This is where we listen. We want to understand your business, your current setup, your pain points, and what you are trying to achieve.

  • No cost, no commitment
  • Typically 30–60 minutes
  • Can be in-person or remote
  • Covers your goals, challenges, and timeline
02

Requirements Discovery

Once we understand the big picture, we dig deeper. We map out your technical environment, workflows, integrations, and team structure. This discovery phase ensures any solution we propose is built around your actual needs — not a generic template.

  • Detailed review of your current systems
  • Workflow and process mapping
  • Identification of gaps and opportunities
  • Scoping of the work involved
03

Tailored Quote

With a clear picture of your requirements, we prepare a detailed, itemised quote. Every engagement is different — so every quote is written specifically for you. No hidden fees, no vague line items. You will know exactly what you are getting and why.

  • Itemised scope of work
  • Clear deliverables and milestones
  • Transparent breakdown of effort
  • Options presented where relevant
04

Review & Confirm

We walk you through the quote together. You can ask questions, request adjustments, or explore alternative approaches. Nothing moves forward until you are completely comfortable with the proposal.

  • Walkthrough call included
  • Revisions at no extra cost
  • No pressure to proceed
  • Flexible start dates

What shapes the cost

What factors influence the investment

Every service area has its own set of variables. Here is what we consider when scoping each type of engagement.

Business Process Automation

Complexity of workflows, number of systems involved, volume of transactions, and level of custom logic required.

Technology Integration

Number of platforms being connected, availability of APIs, data mapping complexity, and ongoing sync requirements.

IT Strategy & Consulting

Scope of the strategy engagement, number of stakeholders, depth of current-state analysis, and deliverable format.

Managed Service & Support

Number of users and devices, complexity of your environment, response time requirements, and service tier selected.

Cyber Security & Risk

Size of your organisation, regulatory requirements, current security posture, and depth of assessment or remediation needed.

Cloud Solutions & Migration

Volume of data and workloads, source and target platforms, downtime tolerance, and post-migration support requirements.

Managed services

Managed service costs depend on your solution

Managed services are priced based on the specific solution we design for your business. The scope — including the number of users, devices, systems monitored, and the level of support coverage — all factor into the monthly investment.

We structure managed service agreements to be predictable and transparent. You will know exactly what is covered, what the response commitments are, and what falls outside the agreement — before you sign anything.

Learn about our managed services

What is included in a managed service agreement

Defined scope of covered systems and users
Clear response time commitments (SLAs)
Proactive monitoring and maintenance
Scheduled reviews and reporting
Transparent out-of-scope process
Flexible term and renewal options

Common questions

Pricing questions, answered

Is the initial consultation really free?

Yes — completely. We do not charge for the initial conversation. It is an opportunity for both of us to understand whether we are the right fit before any commitment is made.

How long does it take to receive a quote?

For straightforward engagements, we can typically turn around a quote within a few business days of completing discovery. More complex projects may take a little longer to scope accurately.

Can I get a ballpark figure before going through the process?

We understand the desire for a rough number early on. While we avoid guessing without proper context, we are happy to give you a general sense of scale during the initial consultation once we understand your situation.

Do managed service costs change over time?

Managed service agreements are typically structured for a fixed term with predictable monthly costs. Any changes to scope — such as adding users or devices — are discussed and agreed in advance.

What if my project changes after the quote is agreed?

We handle scope changes transparently. If requirements shift, we will discuss the impact on cost and timeline before proceeding — no surprises.

Ready to get started?

Book a free, no-obligation consultation and we will walk through your requirements together. No commitment required — just a conversation.